The All Party Parliamentary Small Business Group, to which ACCA provides secretariat services, met yesterday morning to discuss how to inspire entrepreneurship.
Lord Alan Sugar, the government's enterprise champion, addressed the group at what was a lively meeting.
On Business Link – Lord Sugar told the group that, although he was sceptical when he started in this role, he is now convinced that the centres are useful, although they are not as lean, mean and efficient as they could be. He does not, however, feel that enough people know that the Business Link centres are there, and went on to suggest that they need a massive marketing campaign to publicise their offering.
Others disagreed with this assessment, saying that Business Link has very poor penetration, that the service is too slow and that there is not enough focus on building a solid relationship with the business owners. Lord Sugar went on to suggest that there should be a 'business supremo' in each region, who has a proven background in running successful businesses.
On Access to finance – On access to finance, Lord Sugar said that money has been too easy to get. He called for a return to the 'old-fashioned, sensible ways of banking and lending to small businesses', saying that if a small business is not a sound risk, then lending to it would be irresponsible. He added that people cannot be angry if a bank demands assets to secure a loan - a bank is also a business. Lord Sugar also pointed out that banks are saying that there is a lack of demand for finance at the moment. The Institute of Directors responded that 57% of their members have been declined for finance.
On Entrepreneurship – Specifically on inspiring entrepreneurship, Lord Sugar warned that there is too much of an expectation that government has all the answers and should be providing people with a blueprint of how to run a successful business. He outlined that, before setting up a business, people should be an expert in a particular area where they have a passion and an interest and have a unique selling point, or something to offer that their competitors won't.
Government's role is then to provide support on how to comply with regulations and overcome some of the obstacles. He called for a re-education of people who are 'used to getting things on a plate', a promotion of the merits of starting a business alongside more publicity of success stories in order to begin re-instilling confidence into entrepreneurship, and less of a blame culture.
Earlier this week ACCA issued a statement calling for an entirely new model of business support to replace the failed Business Link brokerage service, following Conservative Party claims that they will scrap it.
Glenn Collins, ACCA UK head of advisory services, welcomed proposals to radically reform business support. Collins said: 'Tinkering around the edges will not save Business Link. The brokerage model of business support never worked in the first place, and Business Link never became an adviser of choice or the first port of call - despite being free and having the government's unqualified support.'
Over the years, ACCA has been consistently critical of the way Business Link's brokerage system works, and has noted in particular how poorly it has treated professional accountants.
Professor Robin Jarvis, head of ACCA's small business unit, explains: 'If you were to call in today and ask for an accountant, you would be given three practices at random from an approved list - regardless of their expertise or their record of service. This would come with little guarantee of their competence as anyone is allowed to call themselves an accountant.
'If, on the other hand, you were to ask for a business consultant, Business Link would not be able to refer you to a professional accountant, however suitable or experienced. They won't be on the approved list because they fall into a different box in the grid.'
Yet despite supporting some of the Conservatives' plans - dealing with the macro conditions and getting out of the way - ACCA believes this cannot be the final word on business support.
Professor Jarvis continues: 'We are aware of the research on business support. We know that macro-economic conditions are more important than micro-interventions in supporting enterprise. Yet when areas of market failure are proven to exist no one would question the government's right to intervene. The point is to do this through acknowledged, valued private sector advisers.'
ACCA believes the government's online business information portal www.businesslink.gov.uk is an excellent tool for small businesses and that accountants are happy to support it. But it needs to be taken out of the shadow of the ailing bricks-and-mortar service before it's too late.
Glenn Collins explains: 'Just over a year ago, the Anderson Review reported how the poor reputation of the Business Link adviser network was holding back the online resource. Sarah Anderson and her team were so concerned that they called for a rebranding to salvage the website, but this was ignored. This problem hasn't gone away, the good online work risks not reaching small businesses. There is still time to rebrand and reach the audience if we have action now.'
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